Finding and fixing errors
We find the cause of the problem in the code, components, templates or data and check the corrected script.
1C-Bitrix support
Technical support 1C-Bitrix.
We take on existing sites on 1C-Bitrix: we fix errors, update safely, develop the catalog and integrations, and record the results of each task.
when you need help
When you need support
We connect to the accumulated tasks or take the site for regular maintenance with a clear priority.
01
After updates, errors appear and components conflict
02
Catalog, forms or integrations require regular improvements
03
There is no test copy, and any change immediately goes to the production site
04
Tasks accumulate, and each new performer studies the project again
what is included in the work
What's included in support
We work with program code, content, server and connected services of the site.
Secure Updates
We check the backup copy, the compatibility of components and the operation of the site after the update.
Development of functions
We are finalizing the catalogue, ordering, personal account, forms and data exchange with other systems.
Check after changes
We go through important user actions and record what was changed and where it was checked.
what will you get
What will you get
A website that works stably, and a clear report on what has been done and what to do next.
Bugs fixed
We repeat every error, correct it and check it on the website.
Safe changes
Risky tasks are performed with a copy and the ability to rollback.
Clear report
We record what has been changed and where the result is checked.
Knowing your site
Over time, problems are solved faster: there is no need to re-understand the project every time.
terms and cost
How much does it cost and how long does the work take?
We estimate a one-time task before starting work and name the exact amount. For regular support, we will agree on the format and cost based on your usual scope of tasks.
What do the price and term depend on?
- One-time task or ongoing support
- Site status: 1C-Bitrix version, improvements, ready-made solution
- Urgency: planned task or emergency
- Connections to 1C, CRM and payment that need to be accompanied
how we work
How is the work going?
Checking the site
We study the server, system version, installed modules and important user actions.
Setting priorities
First, we highlight emergency problems, then mandatory work and planned improvements.
We execute and test
We make changes in small, understandable steps and check the results after each step.
Reporting
We show what has been done, what risks remain, and what we recommend doing next.
what you need to start
What you need to connect
For the first assessment, a link to the site and a description of the tasks is enough. We will ask for access only after the work has been agreed upon.
List of tasks
Note what is hindering your work now and what improvements can be made later.
Site data
Let's clarify the edition of 1C-Bitrix, PHP version, hosting and connected external systems.
Secure Access
We will obtain only the necessary access and agree on a method for creating a backup copy.
examples of work
1C-Bitrix sites we worked with
Dentistry "Medeka"
Dental clinic: functional and aesthetic dentistry, orthodontics, prosthetics and making appointments.
LU "Vitamin +"
Multidisciplinary medical center: specialist consultations, diagnostics, laboratory tests, medical examinations and certificates.
BM Case
Wholesale online store of accessories and electronics for smartphones: cases, protective accessories, personal account, price list and shopping cart.
TD "BelTechFerm"
Agricultural and municipal equipment: tractors, attachments, spare parts and trailers with delivery throughout Russia and the CIS.
frequently asked questions
Frequently asked questions
We explain how to get started, what the deadlines and costs are, what will be needed from you, and how the result is checked.
01Can I start with one task?
Yes, we will carry out diagnostics and specific modifications without a mandatory support agreement.
02Do you have to update the kernel right away?
No. First we assess compatibility and risks, then we propose a safe procedure.
03Are you working with modified Aspro solutions?
Yes. Aspro is a common case. We take into account what was changed in the finished solution so that updates do not erase your improvements.
04Do you make backups?
Before making risky changes, be sure to check the backup and recovery method.
05Is it possible to transfer integration with 1C?
Yes. We will check the exchange of the site with 1C, find the causes of errors and will be able to support it as a separate important part of the project.
FIRST STEP
Tell me what needs to be done with the site.
Send a link to the site and write what is not working now or what you want to change. We will clarify the details, propose the scope of work and explain the next step.
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