Bug fixes
We look for the cause of problems, fix broken forms, pages and functions.
website support
Site support: bugs, updates and improvements.
We provide support for websites based on 1C-Bitrix, WordPress, MODX and Joomla. We fix bugs, update pages, add features, and help with important updates.
- 17 years old
- we create and maintain websites
- 300+ projects
- over the years of work
what is included in the work
What's included in support site.
We select the necessary work: from a one-time task to ongoing website maintenance.
Content Update
We add products, prices, articles, news, promotions, banners and new sections.
New features
We are finalizing the personal account, catalog, forms, integrations and other features of the site.
Site check
We check updates, important pages and basic security settings.
what will you get
What result are you receive.
For each task, you see what has been done and can check it on the website yourself.
Corrected site
Bugs have been fixed and modified scripts have been tested on the main devices.
Current content
Pages, products, prices and materials have been updated to the agreed extent.
Change control
You understand what has been done, where it has been tested and what we recommend as the next step.
Permanent support
We know the structure of the site and quickly connect to new tasks.
terms and cost
How much does it cost and how long does the work take?
We estimate a one-time task before starting work and name the exact amount. For ongoing support, we will agree on the format and cost based on your usual scope of tasks.
What do the price and term depend on?
- One-time task or ongoing support
- How many tasks usually appear per month?
- Site status and management system
- Do you need a quick response to accidents?
how we work
How is the work going?
We get the task
You send a link, a description of the problem, or a list of required changes.
We evaluate the work
We inform you what needs to be done, how long the task will take and what the cost will be.
Let's complete the task
We make changes and check that the site works as it should.
Send the result
We show what we have done and discuss what tasks can be taken on next.
what you need to start
What is needed for start.
For an initial assessment, a link to the site and a short description of the problem or list of tasks is enough.
Link and task
Show the page and describe what doesn't work or what needs to be changed.
Accesses
After approval, you will only need the necessary access to the site, hosting or service.
Priority
Let us know what is critical now and what can be done in the next step.
examples of work
Sites that we support and develop
Dentistry "Medeka"
Dental clinic: functional and aesthetic dentistry, orthodontics, prosthetics and making appointments.
LU "Vitamin +"
Multidisciplinary medical center: specialist consultations, diagnostics, laboratory tests, medical examinations and certificates.
TD "BelTechFerm"
Agricultural and municipal equipment: tractors, attachments, spare parts and trailers with delivery throughout Russia and the CIS.
BM Case
Wholesale online store of accessories and electronics for smartphones: cases, protective accessories, personal account, price list and shopping cart.
frequently asked questions
Frequently asked questions
We explain how to get started, what the deadlines and costs are, what will be needed from you, and how the result is checked.
01Can I order one one-time task?
Yes. We will evaluate a specific task and complete it without necessarily switching to permanent support.
02What CMS do you work with?
We support sites on 1C-Bitrix, WordPress, MODX, Joomla and other common systems.
03How quickly do you get started?
First, we clarify the priority and access. For urgent problems, we will inform you about the possible connection time immediately after diagnosis.
04How is the cost formed?
The cost depends on the volume and complexity. Before starting work, we fix the task, estimate and expected result.
05Do you make a backup before making changes?
For risky changes, we must provide a backup copy or another safe rollback method.
FIRST STEP
Tell me what needs to be done with the site.
Send a link to the site and write what is not working now or what you want to change. We will clarify the details, propose the scope of work and explain the next step.
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